Section 1
Introduction
Vantage Intelligent Systems ("Vantage," "we," "us," or "our") is committed to protecting your privacy and complying with all applicable data privacy laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit vantageis.ai or use our services.
As an AI company operating in Minnesota, we are committed to compliance with the Minnesota Consumer Data Privacy Act (MCDPA), Minnesota SF1886 (AI Disclosure), HIPAA where applicable, and all other applicable state and federal laws.
This Privacy Policy applies to all visitors, clients, and prospective clients of Vantage Intelligent Systems.
Section 2
Information We Collect
2.1 Information You Provide Directly
- Demo request and contact forms — name, company, email, phone, business description
- Founders Club applications — name, company, email, phone, business details
- Direct communications — email, phone, or other channels
- Service agreements — business and contact information
2.2 Information Collected Automatically
- Browser type and version
- Pages visited and time spent
- Referring website or source
- Device type and operating system
- IP address (anonymized where possible)
2.3 Cookies
We use essential cookies to make our website function properly and optional analytics cookies to understand how visitors use our site. You can accept or decline non-essential cookies via our cookie banner. See our Cookie Policy for full details.
Section 3
How We Use Your Information
- Respond to demo requests, inquiries, and applications
- Schedule and conduct product demonstrations
- Process and manage Founders Club applications
- Deliver our Agentic AI and AI Governance services
- Communicate about accounts, services, and updates
- Improve our website and services
- Comply with legal obligations and protect our rights
Section 4
How We Share Your Information
Vantage Intelligent Systems does not sell, rent, or trade your personal information to third parties for their marketing purposes. Ever.
4.1 Minimum Necessary Data Principle
We share only the smallest amount of data required to perform a specific business function — nothing more.
4.2 Third-Party Service Providers
We use the following third-party providers. Each receives only the minimal data necessary for their specific function:
- OpenAI & Anthropic — AI language model reasoning (minimal task context only)
- SmythOS — Agent orchestration and workflow management
- Twilio — Voice and SMS communication
- RetellAI — Conversational voice AI
- ElevenLabs — AI voice synthesis
- Slack, Google Calendar, Zapier — Workflow integrations
- Serper.dev — Web search capabilities
- Formspree — Form processing and email delivery
- Calendly — Demo scheduling
- Hostinger — Website hosting
All providers are contractually obligated to protect your data and use it only for the specific purpose for which it was shared.
Section 5
Client Data Ownership & Roles
The client owns all data generated, received, sent, or processed by their Vantage digital worker. Vantage makes no claim to client data at any time.
5.1 Client Data Storage
All data is stored in the client's own separate, dedicated database or systems — not in shared Vantage infrastructure. The client determines where data is stored, how long it is retained, who can access it, and what happens to it.
5.2 Controller & Processor Roles
- The Client is the Data Controller — they determine the purpose and means of processing personal data
- Vantage is the Data Processor — we process data on the client's behalf following their instructions
- For Vantage's own website data — Vantage acts as the Data Controller
5.3 Conversation Registry
Vantage maintains a secure Conversation Registry for quality assurance, safety monitoring, and client protection. Conversation data is never used to train AI models without explicit written client consent.
Section 6
Public-Facing Agent Disclosure & Call Recording
A Vantage digital worker will never claim to be human, deny being AI, or deceive any user about its nature. This is a core ethical standard of every Vantage deployment.
All Vantage public-facing digital workers are configured to:
- Identify themselves as AI at the start of every interaction
- Offer users the option to speak with a human representative
- Inform users that conversations are recorded for quality and assurance purposes
Call recording disclosures comply with Minnesota two-party consent requirements and applicable state laws.
Section 7
Data Security
- Encrypted data transmission using SSL/TLS
- Secure server infrastructure and access controls
- VPC deployment options for maximum client data isolation
- HIPAA-compliant data handling practices
- Minimum necessary data sharing with all third-party providers
- Regular security reviews and updates
Section 8
Data Retention
We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Form submission data is retained for a maximum of 2 years unless you request earlier deletion. Client conversation registry retention periods are specified in individual Service Agreements.
Section 9
Minnesota Consumer Data Privacy Act (MCDPA)
The MCDPA took full effect on July 31, 2025 and is fully enforced by the Minnesota Attorney General as of February 1, 2026, with penalties up to $7,500 per violation.
Minnesota consumers have the following rights:
- Right to Access — confirm whether we are processing your personal data and access it
- Right to Correction — request correction of inaccurate data
- Right to Deletion — request deletion of your personal data
- Right to Data Portability — receive your data in a portable format
- Right to Opt-Out — opt out of sale, targeted advertising, and profiling
- Right to Question Profiling — request explanation of AI-driven decisions
To exercise your rights, contact us at support@vantageis.ai. We will respond within 45 days. Minnesota residents may also file complaints at ag.state.mn.us.
Section 10
AI Interaction Disclosure (MN SF1886)
Minnesota SF1886 is advancing through the Minnesota Legislature. Vantage proactively complies with its AI disclosure requirements as a matter of ethics and transparency.
SF1886 requires businesses to disclose when an individual is communicating with AI. Vantage fully embraces this requirement. All public-facing agents are configured to disclose AI identity at the start of every interaction.
Section 11
HIPAA Compliance
Where applicable, Vantage complies with HIPAA and implements appropriate safeguards for Protected Health Information (PHI). Healthcare clients should contact us to discuss our HIPAA compliance program and Business Associate Agreement (BAA) requirements.
Section 12
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Section 13
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new effective date.